Frequently Asked Questions

You will be provided with a video walkthrough and a step-by-step guide for each of the tasks in your course. Once every task have been completed, you can claim your certificate.
Our tutor-led courses are run through Zoom. You may be working alongside a small group of other learners. Each session will cover a different topic and you will be given tasks to complete during the session. At the end, you will be given a revisory homework task to complete and email back to your tutor.
We understand that work and other life commitments may create scheduling conflicts. If this is the case, please contact us to be organised into an alternative timeslot with the same content.
After you have submitted all of your revision tasks and have received feedback, you can claim a digital certificate, as well as the opportunity to join any of our other courses.
No! There are no formal examinations. Just a list of step-by-step tasks to complete and submit to our tutors.
Yes! Every course we provide allows you to claim a printable certificate.
Our tutor's working hours are 9am to 9pm from Monday to Friday, and 10am to 3:30pm on Saturdays. We also offer tutor-led learning for our IT courses for you to engage with your tutor directly and make progress alongside a group of other learners.
If you are 19 or older as of the 31st of August 2021 and a resident of Lincolnshire, your course will be absolutely free! Funding for our courses is provided by the Lincoln County Council and the European Union.
Our courses on work, life, and job seeking skills can put you in the best position you need to be in order to secure your employment.
Yes! A varied and developed skillset will look very appealing on your CV, particularly when backed up with physical evidence in the form of your printable certificate.
There is no hard deadline for course completion.
Yes! Some of our courses are divided into introductory and advanced courses, so enrolling onto multiple courses at once is completely encouraged.
Each of our courses are 2-3 hours in length.
Funding for our courses is provided by Lincolnshire County Council and the European Union, and is provided for people over 19 years old, on or before 31/08/2021 who are residents of Lincolnshire.
Privacy Notice - How We Use Your Personal Information This privacy notice is issued by the Education and Skills Funding Agency (ESFA), on behalf of the Secretary of State for the Department of Education (DfE). It is to inform learners how their personal information will be used by the DfE, the ESFA (an executive agency of the DfE) and any successor bodies to these organisations. For the purposes of relevant data protection legislation, the DfE is the data controller for personal data processed by the ESFA. Your personal information is used by the DfE to exercise its functions and to meet its statutory responsibilities, including under the Apprenticeships, Skills, Children and Learning Act 2009 and to create and maintain a unique learner number (ULN) and a personal learning record (PLR). Your information will be securely destroyed after it is no longer required for these purposes. Your information may be used for education, training, employment and well-being related purposes, including for research. The DfE and the English European Social Fund (ESF) Managing Authority (or agents acting on their behalf) may contact you in order for them to carry out research and evaluation to inform the effectiveness of training. Your information may also be shared with other third parties for the above purposes, but only where the law allows it and the sharing is in compliance with data protection legislation.
Further information about the use of and access to your personal data, details of organisations with whom we regularly share data, information about how long we retain your data, and how to change your consent to being contacted, please visit the following address. https://www.gov.uk/government/publications/esfa-privacy-notice
Lincolnshire County Council and Choose ICT Ltd trading as Skills 365 is registered with the Information Commissioner under the General Data Protection Regulation (GDPR), 2018, and all information will be processed in accordance with the Act.
All courses are funded by the Lincolnshire County Council and the European Union and have been made available free to enable individuals over 19 and living in Lincolnshire to be upskilled - to aid volunteering, employment or further training opportunities.